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Client experiences at Stillhaven
Client Experiences

What Our Clients Have Found Useful

Honest accounts from people who have used Stillhaven's services to bring order to their personal records in Phuket and beyond.

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6+

Years in Phuket

380+

Clients Assisted

4.8

Average Rating

96%

Would Recommend

What Clients Say

Reviews from Our Clients

RH

Robert Hawkins

British expat, Phuket

"I had been putting off organising my retirement paperwork for years. The Document Organisation Toolkit gave me a clear starting point — the folder structure made immediate sense. It took me about a weekend to get everything in order, which I never managed on my own in three previous attempts."

June 2025 · Document Organisation Toolkit

MC

Margaret Cunningham

Australian, Chalong

"The retirement seminar was calm and sensible — nothing was oversold or dressed up as more than it was. I appreciated that the presenter was upfront about what the session covers and what it does not. I came away with a few practical notes I have since put to use."

May 2025 · Retirement Readiness Seminar

PV

Philippe Vernois

French national, Kamala

"Thirty years of mixed paperwork from France and Thailand, in two languages, across multiple properties. Nattapon scanned everything methodically and the resulting file structure was clearer than anything I could have produced. I now know exactly where every important document is."

June 2025 · Records Digitization & Filing

ST

Siriporn Thongdee

Thai national, Phuket Town

"I used the Document Organisation Toolkit to sort my mother's paperwork after she retired. The templates work well for Thai land documents and the folder naming system is easy to explain to family members who will need access later. Good value."

May 2025 · Document Organisation Toolkit

GW

Geoffrey Waller

New Zealand, Rawai

"The seminar content was solid. I would have liked a bit more time on the topic of organising documents across multiple countries, but the presenter acknowledged this during Q&A and was helpful. Would probably attend again if they add a follow-up session."

June 2025 · Retirement Readiness Seminar

AN

Anneliese Normann

German national, Bang Tao

"The scanning service was very well handled. I was present throughout, which I appreciated, and Patricia walked me through the folder structure before I left. My German and Thai documents are now in one place and clearly labelled. The handover USB is exactly what I needed."

June 2025 · Records Digitization & Filing

Case Studies

A Closer Look at Three Engagements

Organising 25 Years of Mixed Paperwork Before a Planned Move

Starting Point

A British couple, both retired, were planning to sell their Phuket property and relocate. Their paperwork — spanning UK, Thai, and Australian documents — was spread across several boxes, a laptop, and an old external drive with no consistent naming.

What We Did

Over two half-day appointments, we scanned the physical documents, consolidated the digital files from their external drive, and organised everything into a unified folder structure grouped by document type and country of origin.

Outcome

612 pages scanned and filed. All physical originals returned. The couple reported finding their UK pension statements within two minutes during a subsequent call with their UK bank — a process that previously took an afternoon.

"We should have done this years ago. Everything is where it is supposed to be." — client note, June 2025

A First-Time Framework for a Recently Retired Professional

Starting Point

A Thai professional had recently retired after a career in finance. While her work documents were meticulously organised, her personal retirement records — property titles, health documents, pension correspondence — had never been given a system of their own.

What We Did

She purchased the Document Organisation Toolkit and met with us once for a 45-minute walk-through. We helped her customise the template categories to match her specific document types and answered questions about long-term maintenance.

Outcome

She applied the toolkit independently over one weekend. Four months later she emailed to say she had added her new health insurance documents to the structure without any difficulty.

"Simple enough to actually use, which is the important part." — client note, May 2025
Find Us

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Address

118 Thanon Thalang, Talat Yai
Mueang Phuket, Phuket 83000

Office Hours

Mon–Fri 9:00–17:00 · Sat 9:00–13:00

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