Legal

Cookie Policy

Stillhaven — 118 Thanon Thalang, Talat Yai, Mueang Phuket, Phuket 83000, Thailand

Last updated: 10 June 2025

This Cookie Policy explains how Stillhaven ("we", "us", "our") uses cookies and similar technologies when you visit our website at stillhaven.world. It describes what these technologies are, why we use them, and your rights to control our use of them.

Cookies are small text files placed on your device when you visit a website. They serve different purposes — some are essential to make the site function, others help us understand how the site is used, and some support advertising or personalisation. We use cookies strictly in line with Thai law and applicable international data protection standards.

What Are Cookies?

A cookie is a small data file that a website stores on your computer, tablet, or phone when you visit it. The file is sent back to the website on each return visit so it can recognise your browser and remember certain information.

Cookies are widely used to make websites work reliably, to provide a more efficient experience, and to give site owners useful information about how people interact with their pages. They are not programs and cannot carry viruses or install software.

Some cookies are set by the website you are visiting ("first-party cookies"). Others are placed by third-party services displayed on that page — for example analytics or advertising tools ("third-party cookies").

Cookie Types We Use

Essential Cookies

Always active

These cookies are necessary for the website to function. They cannot be switched off in our system. They are usually set in response to actions you take — for example, setting your privacy preferences, logging in, or filling in forms. Without them, parts of the site would not work properly.

Examples: session identifier, security token, cookie consent record

Analytics Cookies

Optional

These help us understand how visitors interact with our website by collecting information anonymously. We use this data to improve how the site is organised and which content is most helpful. All information is aggregated and no individual user is identified.

Examples: page views, session duration, navigation paths (via Google Analytics)

Marketing Cookies

Optional

These cookies may be set through our site by advertising partners. They track your visits across websites and build a profile of your interests. This can be used to show you relevant advertisements on other sites. They do not store personal information directly.

Examples: ad conversion tracking (Google Ads, Meta Pixel), remarketing identifiers

Preference Cookies

Optional

These allow the website to remember choices you make — such as your preferred language or region — so you do not need to re-enter them each visit. They make your experience more convenient without being essential to core functionality.

Examples: language setting, region preference, display preferences

Third-Party Cookies

Some cookies on our site are placed by third-party services. We do not control how those parties use these cookies — please refer to their own privacy and cookie policies for full details.

  • Google Analytics — measures site traffic and user behaviour anonymously. Google Privacy Policy
  • Google Ads — conversion tracking and remarketing when you interact with our adverts.
  • Meta (Facebook) Pixel — may be used to measure the reach of adverts shown on Meta platforms.
  • Google Maps — an embedded map on our homepage sets functional cookies from Google.

Cookie Duration

Type Duration Notes
Session cookies Until browser closes Deleted automatically when you end your browsing session
Consent record 12 months Stores your cookie preference so we do not ask again
Analytics Up to 24 months Google Analytics sets persistent identifiers with this maximum period
Marketing Up to 90 days Typical duration for ad conversion and remarketing cookies
Preference Up to 12 months Retained so your settings persist between visits

Your Cookie Preferences

Use the toggles below to manage which optional cookies you allow. Essential cookies cannot be turned off as the site needs them to function. Your choices are saved to your browser and will apply next time you visit.

Essential Cookies

Required for core site functionality. Cannot be disabled.

Analytics Cookies

Help us understand how visitors use the site (anonymised data).

Marketing Cookies

Used for advertising personalisation and conversion tracking.

Preference Cookies

Remember your settings and choices between visits.

Managing Cookies in Your Browser

You can also control cookies directly through your browser settings. The instructions below cover the most common browsers. Note that blocking all cookies may affect how parts of this and other websites work.

Google Chrome

1. Open Chrome and click the three-dot menu (top right).

2. Go to Settings → Privacy and security → Cookies and other site data.

3. Choose your preferred setting — you can block third-party cookies, block all cookies, or manage exceptions for specific sites.

4. To delete existing cookies: go to Privacy and security → Clear browsing data, tick "Cookies and other site data", then click "Clear data".

Mozilla Firefox

1. Click the hamburger menu (top right) and select Settings.

2. Go to Privacy & Security. Under "Enhanced Tracking Protection" choose Standard, Strict, or Custom.

3. To delete cookies: scroll down to "Cookies and Site Data" and click Clear Data.

4. To manage individual site exceptions: click Manage Exceptions in the same section.

Apple Safari

1. Open Safari and go to Safari → Preferences → Privacy (macOS) or Settings → Safari → Privacy & Security (iOS).

2. Enable "Prevent cross-site tracking" to block third-party cookies automatically.

3. To clear stored cookies: on macOS go to Develop → Empty Caches; on iOS go to Settings → Safari → Clear History and Website Data.

Microsoft Edge

1. Click the three-dot menu and select Settings → Privacy, search, and services.

2. Under "Tracking prevention" choose Basic, Balanced, or Strict.

3. To delete cookies: go to Privacy, search, and services → Clear browsing data → Choose what to clear, tick "Cookies and other site data", then click "Clear now".

Mobile browsers: Cookie settings on mobile devices vary by browser and operating system. On Android, access settings through your browser's menu. On iOS, Safari cookie settings are in the main Settings app under Safari.

Your Rights

Withdrawing consent

You can change your cookie preferences at any time using the toggles in the "Your Cookie Preferences" section above. Withdrawing consent does not affect the lawfulness of any processing carried out before you withdrew it.

Effect of disabling cookies

Disabling essential cookies will affect your ability to use certain features of this website. Disabling optional cookies (analytics, marketing, preferences) will not prevent you from browsing the site, but some functionality may be less personalised.

Right to access and erasure

Under Thailand's Personal Data Protection Act (PDPA) and other applicable laws, you have the right to request access to information we hold about you and to request its deletion. Cookie data that links to personal information falls within this scope.

Questions or requests

If you have questions about how we use cookies or wish to exercise your rights, please contact us at [email protected] or by post to the address above. We will respond within 30 days.

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